Berkhamsted Dental Practice
We value your feedback about your experiences of the care and service we provide. We are always looking for ways to improve the experience for all our patients. We have a suggestions box at reception- please feel free to fill in a comments slip and pop it in the box. If you would like us to contact you please fill in your contact details.
If you have a complaint about any aspect of your visit to Berkhamsted Dental Practice, we would like to deal with matters as soon as we can. Please feel free to raise your concerns with any member of our practice team. Our designated complaints manager is John O’Grady. We will arrange for him to contact you as soon as possible to discus your concerns.
You can see our code of practice for handling complaints HERE
Complaints can also be made to:
The Dental Complaints Service
Stephenson House
2 Cherry Orchard Road
Croydon
CR0 6BA
Phone: 08456 120540
Email: info@dentalcomplaints.org.uk
Website: www.dentalcomplaints.org.uk
For NHS patients complaints can be made to
Hertfordshire PCTs,
Charter House,
Parkway,
Welwyn Garden City,
Herts
AL8 6JL
Ask to speak to the PALS Officer on 01707 369699
Or
the Complaints Manager, Kate Golder on 01707 369697
E mail: corporatecomplaints@herts-pcts.nhs.uk
General Dental Council (the body who regulate dentistry) at:
37 Wimpole Street,
London,
W1G 8DQ
www.gdc-uk.org
0845 222 4141
020 7887 3800
