Emily Mosley is a Patient Experience and Social Media Coordinator at Berkhamsted Dental Practice, and one of the first friendly faces and voices that patients encounter when they contact the practice.
Emily is passionate about providing an exceptional level of service, ensuring that every patient, whether long-standing or brand new, feels genuinely valued and well looked after from the very first interaction. Her warm nature, attention to detail, and calm efficiency set the tone for the high standard of care that runs throughout the whole practice.
Day to day, Emily manages appointments, answers patient enquiries, and helps to keep the practice running smoothly, all with a smile and a level of professionalism that makes a real difference to the patient experience.
Emily is also our in-house Social Media Coordinator, supporting our marketing activities and managing our communications via online sources, offering another channel of communication for our patients.
She understands that for some people, even picking up the phone to a dental practice can feel daunting, and she goes out of her way to make every conversation comfortable, helpful, and reassuring. Patients consistently comment on how pleasant and easy the team at Berkhamsted Dental Practice is to deal with, and Emily plays a central part in that.